


How To Provide Value Feedback From A Place Of Care With Sarah Conger
Sarah Conger is the VP of Customer Experience at VGM Fulfillment. She joins Adam Markel in this conversation about the right way to deliver valuable feedback. They discuss the importance of creating a safe and caring environment to make feedback easier to digest and apply. Sarah points out why you should revisit the way you provide such comments to avoid initial responses centered on anger or defensiveness. They also talk about turning your problem-solver [...]
Creating Excellence In Business Through Leaders Who Desperately Care With Tom Peters – Replay
The best leaders are often those that care about their people, seeing them as humans who seek growth in their personal and professional lives just as much as we want it for our business. Tom Peters, the co-author of the bestselling book, In Search of Excellence, believes this is one of the great foundations of creating excellence in business. In this episode, Tom reminds us of the value of managing people effectively in a [...]
People And Business Are One And The Same With Mike Fromm
At the end of the day, business is all about the people. Its success hinges on the very individuals who give their best because they feel valued and empowered. This is what Shaw Industries, one of the largest flooring manufacturing companies in the world, believes. Mike Fromm, its Chief Human Resources Officer, sheds light on the company’s philosophy: “Our people and our business are not separate. They are one and the same. When our [...]
Hope Is A Weapon: Building Resilience In The Face Of Crisis With Tom Campbell
Hope isn't just a feeling; it's a weapon we wield against life's challenges, forging resilience in the fires of adversity. Join us in this episode as we dive into an impactful conversation about mental health, resilience, and the power of hope. Our guest, Tom Campbell, former Army Sergeant Major and founding member of the US Army Drill Sergeant Association, shares his deeply personal journey through the challenges of PTSD, burnout, and the path to [...]